Because of the large volume of e-mail that Jon has received in the past it became impossible for him to satisfy everyone’s request for personnel answers. So he has worked out the following system to help you get the information you need.
First and foremost he has developed a special search function which will analyze a full letter – the long description of your problem – and give you the best listing possible of the information articles on this site. This search engine will work on what you type into this form, as well as on the form in the "Leave A Comment link" (back up to the previous page).
If this information does not answer your question satisfactorily you can then submit this form to Jon directly but because of the necessity to radically reduce the number of questions to a workload that Jon can actually handle he has had to implement a charge for specific answers.
If you continue with this form, you will first get the full listing of related articles. Then after checking to see if you really need to pay Jon to answer your question you will be provided with payment options if you want to continue.
If you just want to send Jon a comment or suggestion, use the “leave a comment” form. After you have gone to all the trouble to fill in one from or the other, a copy of it will be e-mailed to you for your records.